Why have you chosen to open your first restaurant in Manchester’s buzzed-over Ancoats district?
“It’s almost felt like fate has drawn us here. We needed to take over an entirely empty unit, so that we could make the space our own – not just for identity reasons, but for layout reasons, too. Because what we’re doing isn’t ‘normal’.
“Mana wouldn’t work within a standard restaurant layout. That’s partly because of the bespoke kitchen and research-and-development facilities we’re putting in, but also the fact we’re doing a 16-course menu. Lots of places do something similar, but not at the speed we’re doing: 16 courses in one hour 45 minutes.
“And when we saw this space we just said yeah, straight away. We didn’t even ask how much the rent was. We really went balls-deep. I signed two contracts – one for the fit-out and one for the kitchen – before we had a penny in the bank.”
Mana’s kitchen is costing £300,000. Why so expensive?
“The average restaurant the size of Mana, you could get a kitchen sorted for £50,000. What’s costing us so much is that it’s completely bespoke, and we also wanted it to have an almost ‘domestic’ feel. All the surfaces are a compressed stone called Dekton, for example, which is £590 a square metre.
“We want it to look good not just for the guests – because Mana is open-plan – but also for the chefs. We don’t want them working in the usual stainless-steel cage, some windowless metal basement that’s all dented and broken and scratched. It can feel like you’re working in a prison.
Returning to the topic of kitchen staff: Do you think the catering industry is experiencing a watershed moment in terms of working conditions?
“We’re lucky that we’ve now got some good role models at the top of the industry. Places like Eleven Madison Park and Noma are producing better kitchens where people work less hours and have everything they need to do their job properly.”
“Places are striving to create more diversity in their workforces. A wider range of ages and nationalities, and a more balanced representation of gender. Previously, most kitchens were just
“Nobody should have to go into the environments that I worked in – that I grew up in – from the age of 15. The industry hasn’t been behaving professionally, and the new kids coming through now, they’re aware of that. They won’t put up with working in shitty kitchens – and it’s our duty to make sure they never have to.”
Have you experienced colleagues quitting the profession over being unable to cope?
“Oh yeah, all the time. We’ve lost a lot of talent. At times the level of abuse was unreal. Unreal. I’m not gonna name places or people, but I’ve seen guys get their heads shoved into pans, pinned up against walls and mentally broken down by others. It’s a very old fashioned, militaristic way of managing a team. There’s no doubt that at this level we all need to be very self-disciplined, but there are other ways of managing staff which may require more work and attention, but provide better results, that’s the management style we’re looking for”.
“We’re making a huge investment in our staff. From an operational standpoint, we’re only opening four days a week, only for dinner, and only for 30 people – that represents a huge financial loss for us. But what we hope to get in return are a team of people who are the best version of themselves, for their own wellbeing and for their performance in the workplace.
You’ve said that Mana isn’t going to about ‘fine dining’, in the austere, clinking-forks-in- a-hushed-room sense. Tell us more about that.
“Restaurants are supposed to be fun, it’s a leisurely activity. All the formality behind dining stems very old traditions which in my opinion we’ve outgrown and are better off without. If you’re the type of person who likes to call his waiter Garson and expect there to be a chandelier over your head then you’ll most likely find us too casual for you.
The point of Mana is to rediscover everything that’s been forgotten about Britain’s indigenous produce and ingredients, and to then move forwards with that knowledge, we’re not following a recipe, we’re creating one. It’s about progressing, moving things forward – and we want that to be accessible. It’s not solely for some elite group of ‘gastronomes’.”
“We want to be accessible to everybody. Mana is about making people feel at home, giving good service, and sharing our work in an attractive, pleasant environment. It’s that simple.”
Is the UK ready for Mana?
“Absolutely, there’s a fantastic movement with food in the UK, people are becoming more aware of what they’re putting into their bodies, and appreciating the amount of work that goes into more elaborate preparations and just how difficult it is to source the best produce. It’s about eating organic, eating GMO-free, and knowing what to buy at what time of the year – particularly with Brexit happening.
“Post-Brexit, we’re going to have to start supporting ourselves, instead of supporting other countries by buying their produce, while all our own produce is shipped overseas, because nobody here buys it. And the only people benefitting are logistics companies and import/ export corporations.
“I hope Mana can be a seed that, as it grows, helps people to start viewing this country’s produce in a different light.”
And finally, you’ve spent your career working in Michelin-star restaurants. Are you ready to deliver Manchester its first star in decades?
“I mean, it’ll be nice if it happens. When I was coming up through kitchens, a Michelin star was the most important thing. The most. And a Michelin star can be great – it’s certainly great for business – but it can also be so destructive. It’s destructive if you’re striving to get one, and destructive if you’re worried about losing it.
“It would be great to be recognised by such a well-known guide, but it’s definitely not something that’s going to be on our minds every day, if at all”
Mana opens in Ancoats, Manchester on 17 October 2018. You can find out more information on their website which you can access here.
